• Faisal Khalid

LOQBOX hack - How to Protect Yourself

Updated: Jan 31

Here are some steps you may want to consider taking if you’ve been affected by the LOQBOX hack:

  1. Change your password. If you’re still using LOQBOX, you may want to login and change your password immediately. It’s unclear from the LOQBOX communications if passwords were also hacked, but you should assume the worst.

  2. Add your name to CIFAS register. CIFAS is an agency that shares names of known fraudsters with banks and finance companies across the UK. CIFAS offers what they call a ‘protective registration’ service, which basically means that you can add your name to a list of people who think that fraudsters may be using them. To be honest, I’m not sure how helpful this. Most lenders don’t actually look at the protective registration list, but if you want to do it, you can.

  3. Monitor your credit file. This is perhaps the most important thing you can do. If fraudsters are using your stolen information to apply for new credit, you’ll see it on your credit report. ClearScore will give you your Equifax report. Experian app can give you your Experian report. Both are free to use.

  4. Don’t do anything drastic. You may be tempted to immediately close your LOQBOX account, however this will actually harm you by bringing down your credit score. The hack has happened already, closing the account won’t change that. So don’t do anything drastic - it may feel good to extract ‘revenge’ on them for letting your information slip away to hackers, but ultimately you don’t want to self harm by doing it.

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