



Frequently asked questions
What is Apple Pay?
Apple Pay is a secure and easy-to-use mobile payment service that can be used to pay in stores wherever Contactless payments are accepted; just look for the Contactless or Apple Pay symbol. It enables the use of eligible cards through compatible Apple devices by leveraging existing Near Field Communication (NFC) technology to make mobile payments. You can also use it to make in-app and E-commerce purchases wherever the Apple Pay logo is displayed.
Do I need a mobile data or Wi-Fi connection to use Apple Pay?
Mobile data or Wi-Fi connection is not required for making transactions using Apple Pay. You will need a mobile data or Wi-Fi to set up a card on the Wallet and to receive transaction notifications.
How do I activate Apple Pay?
Sign in to the app, tap the card icon in the lower left. Next, select add to Apple Pay and follow the instructions. You can also add the card through Apple Wallet, but we primarily recommend activation through the app. If you require guidance, you can contact us via hello@getbits.app.
During set-up I have been prompted for a one-time passcode. What is this and why is it required?
As a security measure, we send a one-time passcode which can be received by text or email. You will verify your identity by entering this code in the appropriate field.
Where can I use Apple Pay?
You can use Apple Pay in-stores, on the web using Safari and in apps. Just look out for one of these symbols:
How do I permanently remove my card from Apple Wallet?
They live right here on this separate part of our website: https://www.getbits.app/staging-support/3DS-test
Frequently asked questions
What is Apple Pay?
Apple Pay is a secure and easy-to-use mobile payment service that can be used to pay in stores wherever Contactless payments are accepted; just look for the Contactless or Apple Pay symbol. It enables the use of eligible cards through compatible Apple devices by leveraging existing Near Field Communication (NFC) technology to make mobile payments. You can also use it to make in-app and E-commerce purchases wherever the Apple Pay logo is displayed.
Do I need a mobile data or Wi-Fi connection to use Apple Pay?
Mobile data or Wi-Fi connection is not required for making transactions using Apple Pay. You will need a mobile data or Wi-Fi to set up a card on the Wallet and to receive transaction notifications.
How do I activate Apple Pay?
Sign in to the app, tap the card icon in the lower left. Next, select add to Apple Pay and follow the instructions. You can also add the card through Apple Wallet, but we primarily recommend activation through the app. If you require guidance, you can contact us via hello@getbits.app.
During set-up I have been prompted for a one-time passcode. What is this and why is it required?
As a security measure, we send a one-time passcode which can be received by text or email. You will verify your identity by entering this code in the appropriate field.
Where can I use Apple Pay?
You can use Apple Pay in-stores, on the web using Safari and in apps. Just look out for one of these symbols:
How do I permanently remove my card from Apple Wallet?
They live right here on this separate part of our website: https://www.getbits.app/staging-support/3DS-test
Frequently asked questions
What is Apple Pay?
Apple Pay is a secure and easy-to-use mobile payment service that can be used to pay in stores wherever Contactless payments are accepted; just look for the Contactless or Apple Pay symbol. It enables the use of eligible cards through compatible Apple devices by leveraging existing Near Field Communication (NFC) technology to make mobile payments. You can also use it to make in-app and E-commerce purchases wherever the Apple Pay logo is displayed.
Do I need a mobile data or Wi-Fi connection to use Apple Pay?
Mobile data or Wi-Fi connection is not required for making transactions using Apple Pay. You will need a mobile data or Wi-Fi to set up a card on the Wallet and to receive transaction notifications.
How do I activate Apple Pay?
Sign in to the app, tap the card icon in the lower left. Next, select add to Apple Pay and follow the instructions. You can also add the card through Apple Wallet, but we primarily recommend activation through the app. If you require guidance, you can contact us via hello@getbits.app.
During set-up I have been prompted for a one-time passcode. What is this and why is it required?
As a security measure, we send a one-time passcode which can be received by text or email. You will verify your identity by entering this code in the appropriate field.
Where can I use Apple Pay?
You can use Apple Pay in-stores, on the web using Safari and in apps. Just look out for one of these symbols:
How do I permanently remove my card from Apple Wallet?
They live right here on this separate part of our website: https://www.getbits.app/staging-support/3DS-test
Join Bits today
Get the app
COMPANY
CREDIT Card
LEGAL (SIMPLIFIED)
Fea Card Limited
© Fea Card Limited, 2018 - 2024
Camden Gateway, 349 Royal College Street
London, England, NW1 9QS
hello@getbits.app
0207 438 2090
Phone Support: 9am - 6pm, Monday-Friday
Languages Supported: English, Hindi, Sindhi, Tagalog, Telugu.
Bits is the trading name of Fea Card Limited, company number 11620703, which is authorised and regulated by the Financial Conduct Authority (FRN:946683) to provide credit information services, credit broking services and lending. Bits is also a member of CIFAS (the UK's leading fraud prevention service) and registered with the Information Commissioner's Office with registration number ZA507202.
Please note that some of the regulatory permissions we have carry limitations, which are stated on the FCA website. Furthermore, you should be aware that we also offer some services which are not regulated, as they are structured under exemptions in the Regulated Activities Order. To understand which of our services are regulated and which ones aren't, please look at the Regulatory Status page on our website. Our core services, which are the Bits Subscription, Bits Credit Card and Bits Store Card are not regulated, and this means you will not, as a consumer, have protections that typically come with a regulated product.
In addition to the above, Fea Card Limited is also an agent of Plaid Financial Ltd., an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with regulated account information services through Fea Card Limited as its agent. Specifically, this permission is used for our rent reporting service.
Notice Regarding Service of Legal Proceedings
Fea Card Limited has not agreed to accept service of legal proceedings by email or any other electronic means. Service of any claim form or other initiating document must be effected by post to our registered address. This notice constitutes our written refusal of electronic service for the purposes of CPR r.6.3.
Join Bits today
Get the app
COMPANY
CREDIT Card
LEGAL (SIMPLIFIED)
Fea Card Limited
© Fea Card Limited, 2018 - 2024
Camden Gateway, 349 Royal College Street
London, England, NW1 9QS
hello@getbits.app
0207 438 2090
Phone Support: 8am - 8pm, Monday-Friday & 9am - 5pm, Weekends
Languages Supported: English, Georgian, Hindi, Portuguese, Russian, Spanish, Sindhi, Tagalog, Telugu, Ukrainian
Bits is the trading name of Fea Card Limited, company number 11620703, which is authorised and regulated by the Financial Conduct Authority (FRN:946683) to provide credit information services, credit broking services and lending. Bits is also a member of CIFAS (the UK's leading fraud prevention service) and registered with the Information Commissioner's Office with registration number ZA507202.
Please note that some of the regulatory permissions we have carry limitations, which are stated on the FCA website. Furthermore, you should be aware that we also offer some services which are not regulated, as they are structured under exemptions in the Regulated Activities Order. To understand which of our services are regulated and which ones aren't, please look at the Regulatory Status page on our website. Our core services, which are the Bits Subscription, Bits Credit Card and Bits Store Card are not regulated, and this means you will not, as a consumer, have protections that typically come with a regulated product.
In addition to the above, Fea Card Limited is also an agent of Plaid Financial Ltd., an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with regulated account information services through Fea Card Limited as its agent. Specifically, this permission is used for our rent reporting service.
Fea Card Limited
© Fea Card Limited, 2018 - 2024
Camden Gateway, 349 Royal College Street
London, England, NW1 9QS
hello@getbits.app
0207 438 2090
Phone Support: 9am - 6pm, Monday-Friday
Languages Supported: English, Georgian, Hindi, Portuguese, Russian, Spanish, Sindhi, Tagalog, Telugu, Ukrainian
Bits is the trading name of Fea Card Limited, company number 11620703, which is authorised and regulated by the Financial Conduct Authority (FRN:946683) to provide credit information services, credit broking services and lending. Bits is also a member of CIFAS (the UK's leading fraud prevention service) and registered with the Information Commissioner's Office with registration number ZA507202.
Please note that some of the regulatory permissions we have carry limitations, which are stated on the FCA website. Furthermore, you should be aware that we also offer some services which are not regulated, as they are structured under exemptions in the Regulated Activities Order. To understand which of our services are regulated and which ones aren't, please look at the Regulatory Status page on our website. Our core services, which are the Bits Subscription, Bits Credit Card and Bits Store Card are not regulated, and this means you will not, as a consumer, have protections that typically come with a regulated product.
In addition to the above, Fea Card Limited is also an agent of Plaid Financial Ltd., an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with regulated account information services through Fea Card Limited as its agent. Specifically, this permission is used for our rent reporting service.
Notice Regarding Service of Legal Proceedings
Fea Card Limited has not agreed to accept service of legal proceedings by email or any other electronic means. Service of any claim form or other initiating document must be effected by post to our registered address. This notice constitutes our written refusal of electronic service for the purposes of CPR r.6.3.
Join Bits today
Get the app
COMPANY
CREDIT Card
LEGAL (SIMPLIFIED)
Fea Card Limited
© Fea Card Limited, 2018 - 2024
Camden Gateway, 349 Royal College Street
London, England, NW1 9QS
hello@getbits.app
0207 438 2090
Phone Support: 9am - 6pm, Monday-Friday
Languages Supported: English, Hindi, Sindhi, Tagalog, Telugu.
Bits is the trading name of Fea Card Limited, company number 11620703, which is authorised and regulated by the Financial Conduct Authority (FRN:946683) to provide credit information services, credit broking services and lending. Bits is also a member of CIFAS (the UK's leading fraud prevention service) and registered with the Information Commissioner's Office with registration number ZA507202.
Please note that some of the regulatory permissions we have carry limitations, which are stated on the FCA website. Furthermore, you should be aware that we also offer some services which are not regulated, as they are structured under exemptions in the Regulated Activities Order. To understand which of our services are regulated and which ones aren't, please look at the Regulatory Status page on our website. Our core services, which are the Bits Subscription, Bits Credit Card and Bits Store Card are not regulated, and this means you will not, as a consumer, have protections that typically come with a regulated product.
In addition to the above, Fea Card Limited is also an agent of Plaid Financial Ltd., an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). Plaid provides you with regulated account information services through Fea Card Limited as its agent. Specifically, this permission is used for our rent reporting service.
Notice Regarding Service of Legal Proceedings
Fea Card Limited has not agreed to accept service of legal proceedings by email or any other electronic means. Service of any claim form or other initiating document must be effected by post to our registered address. This notice constitutes our written refusal of electronic service for the purposes of CPR r.6.3.