Support

How can we help?

Pick the topic that fits best and our team will get straight back to you. Prefer email? Reach us any time at hello@getbits.app.

Support hours: Mon–Fri, 9am–6pm

Account issues

Something not working the way it should? Tell us what's happening and we'll fix it for you.

Billing & Subscription

Questions about a payment, your plan, a refund, or your Bits subscription.

Delete your account & data

Request deletion of your account and the personal data we hold about you. No login or app required — this is separate from closing your account.

Request deletion

Bug Reports or Suggestions

Spotted a bug or have an idea to make Bits better?

General Problem

Anything else — including raising a formal complaint.

Still need a hand?

Email us directly and we'll take it from there.

hello@getbits.app

Join Bits today

Free to download. Available on iOS and Android.